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FREQUENTLY ASKED QUESTIONS

  • Can I pay with Cash App?
    Of course! If you want to pay with Cash App, message us on Instagram @Tenfourgraphics.
  • Do you accept deposits?
    For larger purchases such as Web Design and Package Deals, you can put down a 50% deposit if you so choose. In order to pay a 50% deposit on ANY service, you must pay through Cash App or Zelle. DM our instagram @TENFOURGRAPHICS to do so.
  • Can you do it right now?
    We can rush your order for an additional fee. When adding an item to your cart, choose the Express option in the Turn Around Time section.
  • What is "Turn around time"?"
    The amount of time it will take for us to complete and send your finished graphic. Most of our designs take between 3-7 business days to complete.
  • I'm not sure exactly what I want, can I still get a design?"
    Of course. We'll work together 1 on 1 to help create your dream design!
  • Do you do refunds?
    No, due to the manner of our work, Ten Four has a strict no refund policy.
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